HomeCooked - Where Great Meals Begin

Frequently Asked Questions

We want your HomeCooked experience to be as easy as possible. If you have a question, choose a help topic below to get more information.

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The Basics
What is HomeCooked?
How much does it cost?
How long does it take?
How do I sign up?
How do I pay?
What should I bring to my session?
Can I bring a friend?
How many people does each HomeCooked Meal serve?
Can I split my HomeCooked Meals?
Will all my HomeCooked Meals fit in my freezer?
How long can my meals stay stored in the freezer?
What if I need to cancel or reschedule a session?
How do I make a change to my order?
Are you wheelchair/handicap accessible?
Will you have refreshments during sessions?

Saving Time & Money
Why are my HomeCooked Meals so affordable?
Will this cost me more than preparing the meals myself?

Food Related Issues
Do you take food safety seriously?
How long should I thaw my meals?
Where do I find cooking instructions for my meals?
Can I customize my meals? What about allergies?
Do you have Vegetarian options?
Do you provide nutritional information?
Can I return my food?

Registration
Do I need to register?
Can I register offline?
What are my payment options?

Private Parties
What is a private party?
How do I set up a private party?
Can I manage my private party from your website?
How do I send out email invitations?
Do I need a password for private parties?
How do I schedule a party on a time/date that is not on the calendar?
How do I reschedule or cancel a private party?

Gift Cards
Can I purchase a gift card?
How do I redeem a gift card?

Login & Passwords
Having trouble logging in?
How do I create a username and password?
Forgot your password?
How do I change my password?
How do I change my email address?
Forgot your private party password?

Personal Information
What is your privacy policy?
What are your terms of use?
How do I change my contact information?
Do you save my credit card information?

Newsletters & Emails
How do I subscribe to your email newsletter?
How do I unsubscribe from your email newsletter?

Technical Issues
Tell us about any technical issues