Privacy Policy

HomeCooked is committed to protecting your privacy and personal information. Please take a few minutes to read our Privacy Policy so that you understand how we use the information collected from our web site. By using our web site, you accept and agree to the HomeCooked Privacy Policy.

As we continuously improve and expand our services to you, this policy might change. Please check in occasionally for updates. Your continued use of our HomeCooked web site following the posting of changes to this policy signifies your acceptance to any changes.

What information do you collect?
We collect information in the following ways:

Cookies – Cookies are bits of information that are automatically stored on your computer to recognize your preferences in order to make shopping easier. Cookies stay on your computer unless erased by the user. HomeCooked.net regularly uses cookies to help us keep track of your order as you shop at our site. You have the option to refuse cookies altogether by turning them off in your browser. If you turn off cookies, though, we will not be able to track your order to enable you to purchase from our website. However, if you would still like to place an order, simply call us at 610.647.1002 to place your order by phone.

IP Address – We may use your IP address to help diagnose problems with our server and to administer our web site.

Sign-Up – When you sign-up for any session or private party we request personal information at the time of registration.

Contact Us” – Our “Contact Us” form requests personal information such as a name and email address.

Surveys – Our surveys may ask for contact information or individual demographic information, such as age, income level, household size, or residence type.

Children – we do not knowingly solicit or collect information from children.

How do you use the information that you collect?
We use customer information for ordering purposes; customer verification (should a customer decide to change an order, reschedule, or cancel); session preparation; to contact the customer when necessary regarding an online purchase; to respond to questions or issues; to periodically send information about our company; to perform normal business operations including billing, collection, and accounting; to register you for contests, sweepstakes, or other offers; and to respond to subpoenas, court orders, or other legal process as required or permitted by law.

We reserve the right to share customer information with our affiliated companies, successors in interest and franchisees. We may also provide information to third parties to provide services related to our business, such as billing, data storage or marketing. These parties may only use the information to perform these services and may not use it for any other purpose.

Your information is not sold, rented, traded, or shared with any outside organization for commercial purposes.

How secure is my information?
This site has security measures in place to protect against loss, misuse, or alteration of the information under our control, most importantly information transmitted to us during the process of purchasing on our web site. We use industry standard encryption technologies when transferring and receiving data from customers on our web site.

The credit card information you provide when registering for any session or private party is protected by Secure Sockets Layer (“SSL”) technology. SSL uses a digital certificate to authenticate identity and encrypts or scrambles information sent from your browser to our server.

Hard copies of forms submitted on this site are stored securely on our premises and access by our employees is limited on a “need-to-know” basis.

Can I choose what communications I receive from you, or opt out all together?
Yes. While you will always receive purchase-related or self-initiated communication from HomeCooked via email (such as receipts, password resets, etc.), we provide customers the opportunity to opt out of optional communications. If you are currently receiving optional information from us and would like to modify your selection of these communications or stop receiving them, please contact us at 610.647.1002 or click the "unsubscribe" option in any of our mailings. If you opt out, you will receive only purchase-related or self-initiated communications from HomeCooked.

 

Phone: 610.647.1002
1 Paoli Plaza, Paoli, PA 19301 (across N Valley Rd from the Paoli Train Station)