HomeCooked™ TERMS OF USE

At HomeCooked™ and HomeCooked.net our goal is to provide you with a great experience. We ask that you abide by the terms and conditions that follow. Please read them carefully, because your use of our in-store services and website constitutes your agreement with these terms.

Menu Changes: If you would like to change your menu choices, you can do so until three days (72 hours) before your session by contacting the store via phone.

Rescheduling: If you need to reschedule your session date or time, you can do so up to 72 hours before your session.

Cancellation/Refund Policy: If you need to cancel your session reservation, we require at least 3 days (72 hours) notification before your scheduled session. In the event you cancel less than three days before your session, we will refund your money in the same form as your original payment minus a $25 cancellation fee. If you would prefer that we assemble your meals for you for pickup, we can arrange that for an additional fee of $1 dollar per meal. To cancel a session, please contact the store by telephone.

Returns: Per health regulations, we are unable to accept returns of any food products.

Additional Helpers During Sessions: If you intend to bring more than one helper to help you assemble your meals, please inform HomeCooked prior to your session.

Minimum Age: The minimum age to attend any sessions is 12, unless the session is a "parent/child" session.

Illness: For the safety of our customers, we ask that you not attend your session if you have or have been exposed to any communicable diseases including cold or flu, etc. However, we will be happy to assemble your items for pickup for an additional charge or reschedule your session reservation.

Pick Up: If you do not pick up your order on your scheduled pick up day, your meals will be placed in the freezer in order to preserve freshness.

Food Transportation and Storage: We cannot control what happens to your menu items once you leave the premises. Therefore, we recommend you:

Customers of HomeCooked must agree to release HomeCooked, its owners, investors, and employees from all claims, damages and causes of action or liabilities which may arise as a result of my preparation, storage and consumption of HomeCooked™ dinners, except if solely due to the gross negligence of HomeCooked.

Pricing: Prices are quoted in U.S. currency and are valid and effective only in the United States. Prices are subject to change at any time.

Substitutions: HomeCooked™ reserves the right to substitute any or all parts of a menu selection. Customer may choose another dish to prepare if substitution is deemed unacceptable. Customers must follow all rules of conduct related to the use of the HomeCooked kitchen, and understand that they may be asked to leave without right to refund if they violate any of the above listed rules or deliberately fail to follow the instructions of the HomeCooked staff, or behave in an unsafe manner.

HomeCooked™ reserves the right to revise these terms and conditions from time to time. When we make changes, we will post them in-store and on HomeCooked.net, so please check them from time to time, because your use of our services and website following any changes indicates your agreement to be bound by those modifications.

 

Phone: 610.647.1002
1 Paoli Plaza, Paoli, PA 19301 (across N Valley Rd from the Paoli Train Station)